Features
Everything you need to run a world-class, ISO 17025-compliant laboratory
🧪 Sample & Test Management
- Unique sample IDs with barcode/QR support
- Full chain of custody with timestamped events
- Configurable test catalog with methods and parameters
- Automated status progression (Received → In Progress → Completed)
- Batch sample intake and bulk actions
- Sample storage location tracking
📊 Quality Control
- Levey-Jennings control charts with automatic plot updates
- Westgard multi-rule violation detection (1-2s, 1-3s, 2-2s, R-4s, 4-1s, 10x)
- QC lot management with acceptance criteria
- Automated out-of-control alerts and corrective action prompts
- Monthly and annual QC trend summaries
📋 ISO 17025 Compliance Modules
- Non-Conformance Reports (NCR) with root cause analysis
- Internal Audit scheduling, checklists, and findings management
- Method Validation records (linearity, precision, accuracy, LOD/LOQ)
- Measurement Uncertainty calculations and documentation
- Proficiency Testing program management and z-score tracking
- Risk Register with likelihood/impact matrix
- Management Review meeting records and action items
- Environmental monitoring logs (temperature, humidity)
- Complaints register with resolution tracking
- Improvements log (CAPA)
📄 Reporting & Documents
- One-click PDF report generation with lab branding
- Digital signature support for authorized signatories
- Customizable report templates per test type
- Direct email delivery to clients
- Report version control and audit trail
- Certificates of Analysis (CoA) generation
👥 Staff, Clients & Security
- 5-role RBAC: Admin, Manager, Analyst, Reviewer, Viewer
- Configurable module-level permissions per role
- Staff training records with expiry notifications
- Competency assessments and qualification tracking
- Client portal with contact management
- Complete audit log of all system actions
💰 Operations & Finance
- Automated invoice generation from completed samples
- Turnaround time (TAT) monitoring and SLA alerts
- Revenue analytics and billing reports
- Equipment calibration and maintenance scheduling
- Inventory management with low-stock and expiry alerts
- Offers and pricing contracts per client